Yes, we understand that emergencies can’t wait. If you have a leak or storm damage for example, we offer same day call-outs. We can also provide temporary solutions to prevent further damage and expense, until a permanent solution can be implemented.

Yes, we always provide clear, no obligation written quotes before any work begins. Our prices are transparent, so you can accurately budget for your repair, no hidden costs.

We have a dedicated leak detection team who are specialists in finding the source of the problem. This involves checking tiles, flashing, gutters, and the roof structure itself. Once we've found the source of the problem, we'll provide a clear explanation of what needs to be done to fix it.

We provide guarantees between 10 and 30 years, depending on the type of job we'll be doing for you. Our guarantees are no hassle, in the rare case that something does go wrong in future, we'll be back with you as a matter of urgency. 

Our guarantees cover everything, materials and labour, so you can be safe in the knowledge that if anything goes wrong, there will be no further cost to you.

For urgent issues, we can often be with you within an hour. As soon as you contact us, we’ll assess your situation and let you know exactly when we can get there to stop any further damage.

The timeline depends on the type and size of the repair, but most common jobs can be completed within a day or two. We’ll give you a realistic schedule when we inspect your roof, so you know exactly what to expect.

Yes, we document everything with photos and notes during our inspection. This way, you can see exactly what the problem is and understand why our recommended repairs are necessary. Transparency is important to us, and it helps you make informed decisions.